Customer Experience: Evaluating Service Before You Buy

Customer Experience: Evaluating Service Before You Buy

Your shiny new meeting management system is now in place. You did all your research, and picked the software that seemed to have the features you needed most. You went through all of your organization’s purchasing processes: the RFI, the RFP, and maybe also an RFQ....
Digital Transformation: Why, When and Where to Start

Digital Transformation: Why, When and Where to Start

There’s no denying that digital transformation is accelerating and dramatically changing the world. From our personal lives to the business domain, more and more information and processes are entering the digital realm. The move to digitized services has advanced so...
8 Tips to Become an Influential Project Champion

8 Tips to Become an Influential Project Champion

Implementing a new meeting management solution is a major initiative for any public or private sector entity. No matter how easy your vendor can make the implementation process, the purchasing, deployment and usage of such a system touches many people throughout...
Automated Closed Captioning: Accessibility Meets AI

Automated Closed Captioning: Accessibility Meets AI

Even for those who don’t have a reason to take advantage of it on a regular basis, most people who have watched broadcast or cable television are familiar with closed captioning – the text-based visual representation of a program’s audio elements. While typically...
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