eSCRIBE provides its clients with a number of public websites and proprietary online software services (the “Product”). This policy provides information on how personal information collected is used. A link to this policy can be found on the eSCRIBE public website at www.escribemeetings.com/privacy or by requesting a copy using the contact information below.
Collection of Personal Information
Refers to any information obtained by eSCRIBE that may be used to identify a specific individual, including but not limited to their name, address, email or telephone number, or other specific information required to support a specific client request.
Personal information may be received by eSCRIBE directly or indirectly through a partner or third party in a number of ways, including but not limited to:
- Information requests submitted via website, email, telephone, ballot or special offer
- Information required to support the clients purchase or use of the Product.
- Providing ongoing support of the Product
eSCRIBE does not retain any individual credit card information, posts no individual client information online without prior written approval, and does not sell or rent information to any third parties.
Use of Personal Information
eSCRIBE will take reasonable steps to ensure that any staff or third party individuals who receive personal information as described above, are contractually obligated to protect personal information as outlined in this policy.
Some uses of personal information, could include:
- To initiate, process, obtain updates or complete an order for the Product
- To activate/register, support or upgrade the Product
- To facilitate payments, renewal and changes to the Product
- To provide support and/or monitor the Product for proper performance
- To provide clients with announcements of any updates or changes to the Product
- To optionally participate in feedback and customer satisfaction surveys to help improve the Product.
By using the Product, clients are consenting to eSCRIBE’s use of personal information as described on this policy
Disclosure of Personal Information
eSCRIBE will disclose the personal information maintained for a particular individual directly to the individual upon written request to the contact information listed below, eSCRIBE may also disclose personal information to law enforcement agencies without further consent or notification to the individual upon lawful request from a recognized court of law.
The Product or public website may contain links to other non-eSCRIBE sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our clients to be aware when they leave our Product or website and to read the statements and accept the privacy policies of any other website that they may access.
eSCRIBE may share aggregate non-identifying information with internal staff and our partners or service providers for the purpose of improving the Product.
You may decline to submit specific personal information through the public website or Product, but as a result, eSCRIBE may not be able to provide certain features or full access to the Product.
Changes to this policy will be posted online and supersede previous versions. We will take reasonable steps to draw your attention to any material changes, however, we suggest that you read this document from time-to-time to ensure that it still meets with your approval.
If you have any questions or concerns regarding this policy, please contact us at the address listed below.
eSCRIBE Software Ltd
204-60 Centurian Drive
Markham, ON L3R 9R2
Attention: Legal Department